The terms governing your use of our website and Services.
Last updated: 5 July 2026
These Terms & Conditions (“Terms”) govern your access to and use of the website and Services provided by Pameten Technologies Private Limited (“Pameten”, “we”, “us” or “our”). Please read them carefully.
By accessing our website or engaging our Services, you agree to be bound by these Terms and by any specific agreement, statement of work or proposal signed between you and Pameten. If you do not agree, please do not use our website or Services. Where a signed agreement conflicts with these Terms, the signed agreement prevails.
“Client” means the individual or organisation engaging our Services. “Services” means our IT services, WhatsApp Business API consultancy, software development, cloud hosting and related offerings. “Deliverables” means the work products we agree to provide under a statement of work.
We provide the Services described on this website and detailed in each proposal or statement of work. Specific scope, timelines, milestones and service levels are defined per engagement. We may use qualified subcontractors, remaining responsible for the Services delivered.
Quotes and proposals are valid for the period stated in them (or 30 days if not stated) and are estimates based on the information available at the time. Changes to scope may affect price and timelines and will be handled through a written change request.
To deliver effectively, we rely on you to provide timely access, information, approvals, content and any necessary accounts or credentials, and to ensure that materials you provide do not infringe third-party rights. Delays in these may affect timelines and cost.
Upon full payment for the relevant Deliverables, ownership of custom Deliverables created specifically for you transfers to you, except for: (a) our pre-existing tools, libraries, frameworks and know-how, which we retain and license to you as needed to use the Deliverables; and (b) third-party and open-source components, which remain subject to their own licences. Until full payment is received, all Deliverables remain our property. We may reference the engagement in our portfolio unless you request otherwise in writing.
Some Services depend on third-party platforms — including Meta’s WhatsApp Business Platform, cloud providers, payment gateways and software vendors. Your use of those platforms is subject to their terms and policies. We are not responsible for changes, outages, pricing or restrictions imposed by third parties, though we will act reasonably to support you.
Each party agrees to keep the other’s confidential information private and to use it only for the purposes of the engagement. This obligation survives termination. It does not apply to information that is public, independently developed, or required to be disclosed by law.
We warrant that Services will be performed with reasonable skill and care. Except as expressly stated, the website and Services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant uninterrupted or error-free operation of software or hosting beyond any specific service levels expressly agreed.
To the maximum extent permitted by law, Pameten shall not be liable for any indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, data or goodwill. Our total aggregate liability arising out of or relating to an engagement shall not exceed the fees paid by you to us for the Services giving rise to the claim in the three (3) months preceding the event. Nothing in these Terms excludes liability that cannot be excluded under applicable law.
You agree to indemnify and hold Pameten harmless against claims, damages and expenses arising from your misuse of the Services, your breach of these Terms, or content and materials you provide that infringe the rights of a third party.
These Terms apply while you use our website or Services. Either party may terminate an engagement as set out in the applicable agreement, typically on written notice. On termination, you agree to pay for Services performed and costs incurred up to the termination date. Clauses that by their nature should survive termination (including intellectual property, confidentiality and liability) will continue to apply.
These Terms are governed by the laws of India. The courts at Lucknow, Uttar Pradesh shall have exclusive jurisdiction over any disputes, subject to any alternative dispute-resolution mechanism agreed in a signed agreement.
We may update these Terms from time to time. The “Last updated” date shows when they were last revised. Continued use of our website or Services after changes take effect constitutes acceptance of the revised Terms.
Questions about these Terms can be sent to:
Pameten Technologies Private Limited
E-3/65, Sector-H, Kanpur Road, LDA Colony, Lucknow, Uttar Pradesh 226012, India
Email: info@pameten.com
GSTIN: 09AAHCP1959M1ZR